NYC RUNS ON MASSIVE SYSTEMS I FIND THE GLITCHES AND FIX THE WASTE
Behind every city budget, every utility bill, or every family services case file, you'll find the same thing: everyday New Yorkers trying to navigate a complicated city. But as these massive agencies scale up, things fall through the cracks. The paperwork looks fine in an office downtown, but on the street, people deal with the friction.
I'm Jonathan Martinez. I'm a data analyst who focuses on how our city actually works. My background combines design problem-solving frameworks with deep-dive technical skills in Python, SQL, and AWS cloud architecture. I don't just stare at clean spreadsheets — I look for the anomalies, track down hidden operational costs, and build the clear, interactive dashboards teams need to stop bleeding resources.
The Interpretation Gap
As public and civic systems grow more complex, the gap between system logic and human interpretation widens. JM The Creative focuses on bridging this gap through structured analysis and persistent orientation, so that human intent stays the governing principle.
Power User Paradox
Heavy users collect more anomalies, not always worse systems.
Stability Tax
The hidden cost of systems becoming harder to trust or explain over time.
Habit Cliff
The point where broken routine or repeated friction makes return unlikely.
Faith Capital
Trust built through repeated reliability and depleted through unexplained strain.
Perception Gap
When explainable patterns still feel costly, unfair, confusing, or suspicious.
Signal Hunt
Looking for the records, behaviors, or moments where explanation comes first.
Live diagnostic dashboards.
Business-analysis studies on how public systems become costly, trusted, misunderstood, or hard to interpret — published as interactive Hex dashboards, the same evidence objects used in stakeholder review.
Evidence objects.
The specific artifacts produced during analysis to make complex system issues legible — to clients, stakeholders, and the public.
Evidence Memos
Question, method, evidence, interpretation, limits, and reproducibility.
Diagnostic Scorecards
Prioritization layers for where explanation or deeper review should happen first.
Signal Tables
Compact views of exception shares, cost spread, and frequency variation.
Diagnostic Dashboards
Visual interfaces for inspecting friction, trust risk, and interpretation gaps.
Architecture Diagrams
System maps that show relationships, layers, and diagnostic logic.
Redacted Schemas
Partial technical views that prove structure safely without exposing PII.
The Orient UI Skill
Alongside my analysis practice, I develop and maintain Orient UI — a strict conversational interaction layer for AI assistants. It acts as a visual systems analyst and human-in-the-loop facilitator: cognitive legibility, visible state, and structured surface rendering. Engineered around one rule: persistent orientation, progressive expansion.
Learn more about Orient UI →- ORIENT UI ONLINE
- Orientation field initialized.
- Context channel stable.
- Sentinel presence detected.
- Dual awareness available.
- Awaiting first signal.
The canonical boot emblem rendered when Orient UI first activates in a terminal- or HUD-style context. Tone: mythic-technical.
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01
Startup Identity
Boot sigil · Activation sequence · Surface activation mark
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02
Activation & Density
Minimal · Structured · Expanded · Environmental
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03
Default HUD
Focus · Mode · Clarity · Open Loops · One-Question Rule
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04
HITL Rails
User owns meaning · Assistant may suggest · State honesty
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05
Surface Systems
Nine cognitive surfaces · smallest surface that fits the load
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06
Governance
Escalation & decay · Anti-patterns · Consistency rules
GuidedDialogueSurface
Interviews, clarification, one-question pacing
ChartSurface
Comparisons, prioritization, scoring, tradeoffs
DiagramSurface
Flows, relationships, sequences, systems
WireframeSurface
Screens, layouts, dashboards, concepts
HybridSurface
Combined views when one surface won’t do
PersonaSurface
User profiles, stakeholder framing
EmpathyMapSurface
Says / Thinks / Feels / Does
ScorecardSurface
Clarity · Compassion · Impact · Feasibility
DecisionReportSurface
Synthesis, consulting-style recommendations
For direct integration into Claude and other AI assistant runtimes — forces conversational models to abide by strict orientation, HITL checkpoints, and structured surface rendering.
For environmental and system configuration — clean, standardized interaction boundaries. Drop into any AI pipeline as a portable config.
Token-Optimized Object Notation — a lightweight data structure engineered to squeeze maximum context into minimal token spaces without UI bloat.
- .skillDrop-in protocol for Claude & assistant runtimes
- .yamlMachine-readable config for any AI pipeline
- .toonToken-optimized notation for low-token contexts
HITL Rails
The user owns meaning, priority, and final decisions; the assistant may reflect, suggest structure, and surface tradeoffs — but never finalizes or stores anything without explicit confirmation.
Adaptive Density
Rendering scales from a single sentence to full diagnostic panels — minimal, structured, expanded, or environmental — so the visual layer adds orientation without ever becoming noise.
For business & data analyst roles.
A concise translation of the practice into role fit, tools, strengths, and proof.
Role Targets
- Business Analyst
- Data Analyst
- Product/Data Analyst
- Strategy/Ops Analyst
- Diagnostic Analyst
Toolkit
- Python
- SQL
- Tableau
- Excel / Sheets
- Diagnostic dashboards
- AI-assisted interpretation
Artifact Proof
- Diagnostic Scorecards
- Evidence Memos
- Signal Tables
- Architecture Maps
- Interpretation Frameworks
Analytical mindset. Civic focus.
JM The Creative is the business analysis practice of Jonathan Martinez. It represents a pivot from traditional product design to business analysis on public and civic data, applying design's problem-solving frameworks to the systems that shape public life.
The practice is also the development home of Orient UI (formerly Context OS), a side framework for building cognitively legible AI interactions that preserve human agency and orientation.