Incoming · 2026
NYCHA — IT Service Management, Program Development Member
Incoming through NYC Civic Corps · Program development within NYCHA’s IT Service Management department
About
I turn fragmented public data into investigations, evidence, and interactive tools that help people understand risk and make better decisions.
Recommendations
“Jonathan has a natural, and well-honed intuition for user experience — not just UX, but the needs, intentions and experiential desires of humans using technologies. With a design background as well, Jonathan's capability spans the development visual design language to product strategy. He knows how to work with full stack developers (to speak the language, and know their needs) to affect collaboratively-build wins. And, he's a good guy.”
“Jonathan was great to work with! Organized, clear and concise. He kept the team updated and engaged as a strategic thinker. Look forward to working with him again.”
Work Experience
2017 — Now
Product Strategy Consultant at JM The Creative
Product strategy, workflow architecture, and business operations for 10+ startups
2021 — 2023
Founding Designer at Driveline AI
Product strategy and UX for an automotive data platform serving dealership marketing workflows
2020 — 2021
UX / Product Designer at Echelon Fitness
Product experiences across a connected fitness hardware-software ecosystem
2016 — 2017
UX Designer at Concepta
Designed mobile-app experiences with an agency team for Orlando-area clients, including Universal Studios and Disney
Projects
2024
Black UX Labs
Strategy and AI-powered design support for a 25-person BIPOC-led cohort · personas, journey mapping, ideation, and storytelling flows
2021 — 2023
Driveline AI
Product strategy and UX for an automotive location-intelligence platform supporting dealership marketing workflows
Side Projects
2026
Resilience Atlas
Climate resilience · QCC Green Energy Program · New York City
2026
The Invisible Bill
Public-housing utility costs · NYCHA public-data investigation
2026
The Aging-Out Effect
Youth-system transition points · NYC ACS public-data study
Writing
2026
Context Is Everything
A practitioner's guide to context engineering · Three parts, twenty chapters, one complete system
2026
Designing Collaboration
How Repeated AI Conversations Became a Persistent Design Practice · Working White Paper, Editorial Prototype 0.2
Speaking
2026
Data Analytics Capstone Presentation at Civic Hall
LaGuardia Community College Data Analytics Program · New York City
2024
Empowering Diverse Talent in UX: Insights from Black UX Labs
Black UX Labs · dscout webinar · August 19, 2024
Systems
Ongoing
Context OS
A personal context system organizing reusable Agentic Skills, Base Architectures, and Context Workshops
2026
Orient UI
A human-directed conversational interaction system for keeping complex AI collaboration legible, stateful, and adaptive
Education
Expected 2027
B.S., Business, Management & Economics
SUNY Empire State University · Information Systems
2026
Data Analytics Pre-Apprenticeship
LaGuardia Community College · SQL, Python, Tableau, regression analysis, and capstone
2026
Smart Energy Data Analysis & Visualization
Queensborough Community College · Con Edison-funded program